Privacy Policy
How Labeeb Writing & Designs collects, uses, stores, and protects your personal information — written in plain language.
We work with sensitive material every day — CVs, academic drafts, business plans, brand assets. Trust is built on knowing exactly what happens to that information after you share it. This policy explains it without legal jargon.
At-a-Glance: How We Handle Your Data
Labeeb collects personal information for one reason: to deliver the writing, design, advisory, or academic service you requested. Information you share — through forms, WhatsApp, email, or uploaded documents — is used for that purpose and protected with reasonable safeguards. We do not sell your data, and you retain meaningful rights over it.
Labeeb Writing & Designs FZE LLC
Free Zones Authority of Ajman
54068
United Arab Emirates
We Don't Sell Your Data
Your personal information is never sold, traded, or rented to third parties. It is used only to deliver your requested service and run our business operations.
Purpose-Bound Collection
We collect only what's needed for service delivery, support, and operations. Sensitive identifiers like passport or ID numbers should not be shared unless specifically required.
Confidentiality by Default
Client documents, briefs, drafts, and project communications are treated as confidential. We never publish or showcase your work without explicit permission.
You Have Privacy Rights
You can request access, correction, or deletion of your information at any time. Opt out of promotional messages with one reply. Detailed rights listed below.
You contact us, share what's needed for the service, and we use it to deliver, support, and improve our work. We never sell your data. We share it only with payment processors, hosting providers, or legal authorities where strictly required. Anything you want changed, exported, or deleted — just ask.
What Happens to Your Information — In Five Steps
Every piece of personal information you share with Labeeb moves through the same five-stage journey. The flow is the same whether you submit a CV, upload an academic draft, send a business brief, or just message us with a question.
We Collect
Through forms, WhatsApp, email, uploaded files, and basic website analytics. Only what's needed for the service.
We Use
For service delivery, support, invoicing, and improvement. Communication is always tied to a legitimate purpose.
We Store
In access-controlled cloud and CRM systems. Retention is limited to what's needed for support, audit, and legal compliance.
We Share
Only with payment processors, hosting and analytics providers, or legal authorities where strictly required. Never sold.
You Control
Request access, correction, deletion, or a copy at any time. Opt out of marketing messages with one reply.
We don't intentionally request sensitive data like passport numbers, Emirates ID numbers, bank details, or medical records. If your service doesn't require it, please redact it before sharing documents. If you do share it for a legitimate reason, we process it only to deliver that specific service.
The Full Framework
The seventeen clauses below set out the complete privacy framework: what we collect, why, how it's used and shared, how long it's kept, and the rights you have over it. Applies to every service category and every channel through which you contact us.
A. Foundation, Scope & Collection
01 Who We Are
This Privacy Policy explains how Labeeb Writing & Designs("Labeeb", "we", "us", "our"), operated by Labeeb Writing & Designs FZE LLC, collects, uses, stores, shares, and protects personal information when you visit our website, contact us, submit an inquiry, make a payment, or use our professional services.
Our services span career documents, CV and resume writing, LinkedIn optimization, academic support, business writing, company profiles, proposals, reports, presentations, branding, website content, and creative design.
02 Scope of This Policy
This Privacy Policy applies to personal information collected through:
- Our website, inquiry forms, landing pages, chat buttons, WhatsApp click actions, and analytics tools
- WhatsApp, email, phone, online forms, social media, and other communication channels
- Files, documents, instructions, briefs, and information provided for service delivery
- Payment, invoicing, customer support, revision, and delivery-related communications
03 Personal Information We Collect
Information You Provide Directly
Voluntarily shared when you contact us, request a quotation, place an order, submit documents, or make a payment.
- Identity & contact: name, email, phone, WhatsApp, location, city, nationality
- Career-related: CV details, employment history, education, skills, certifications, LinkedIn profile, job targets
- Academic-related: drafts, outlines, references, rubrics, feedback, supervisor comments, project instructions
- Business & branding: company details, project briefs, brand assets, plans, reports, design direction
- Billing & support: invoices, receipts, payment confirmations, transaction references
- Communications: WhatsApp messages, emails, attachments, voice notes, call notes, forms
Information Collected Automatically
Technical and usage data collected through cookies, analytics, and server logs.
- Device & log data: IP address, browser type, device, OS, referral source, language, timestamps
- Usage data: pages visited, buttons clicked, scrolling activity, approximate IP-derived location
- Analytics identifiers: cookies, pixels, and similar identifiers for performance and UX
Sensitive or Special-Category Data
We do not intentionally request sensitive data such as medical information, biometric data, religious or political opinions, or government identification numbers unless required for a specific client-requested purpose. If you voluntarily include sensitive data in documents shared with us, you consent to its processing only for delivering the requested service.
We recommend removing unnecessary identifiers — passport numbers, Emirates ID, bank details — before sharing documents unless specifically required.
04 How We Collect Information
- When you submit a form or inquiry through our website
- When you contact us through WhatsApp, email, phone, social media, or other channels
- When you place an order and share files, documents, instructions, or requirements
- Through cookies, analytics, and performance tracking when you browse our website
- From limited public or third-party sources only where necessary — for example, when you share a public LinkedIn profile and request optimization
B. How We Use Your Data
05 Why We Use Your Information
Only for legitimate business, service, operational, legal, and communication purposes:
- Service delivery: to prepare, revise, and deliver the writing, design, academic, career, or business service requested
- Communication: to respond to inquiries, confirm requirements, share quotations, provide updates, manage revisions
- Client support: to handle questions, complaints, revisions, delivery updates, after-service support
- Operations: invoicing, payment verification, accounting, quality checks, internal workflows
- Website improvement: to understand traffic, optimize pages, measure marketing performance
- Security & legal compliance: fraud prevention, rights protection, dispute resolution, legal obligations
06 Legal Basis for Processing
We process personal information only when we have a valid reason:
- Contract necessity: to provide the service you requested or to take steps before providing one
- Consent: when you voluntarily provide information, submit documents, or opt into communication
- Legitimate interests: to operate, improve, secure, and manage our business and services
- Legal obligation: for accounting, compliance, dispute handling, or applicable legal requirements
C. Sharing, Security & Storage
07 Confidentiality & Client Work Privacy
Client documents, briefs, personal information, academic files, business materials, and service communications are treated as confidential by default.
- We do not sell your personal information
- We do not publish, share, or showcase your documents without permission
- Internal access to client files is limited to service-delivery needs
- We recommend removing unnecessary personal identifiers before sharing documents
Where team members, consultants, or service providers support delivery, access is limited to the information required to complete the assigned service.
08 Who We Share Information With
Limited sharing only where necessary for service delivery, business operations, legal compliance, or client support:
- Service providers: website hosting, analytics, email systems, cloud storage, CRM, file-sharing, collaboration platforms
- Payment & admin providers: payment gateways, invoicing tools, accounting systems, bank verification
- Internal team & approved consultants: only where access is needed for the requested service
- Legal or regulatory authorities: where required by law, regulation, dispute resolution, or legal-rights protection
We work with reputable providers and limit access to the minimum necessary for the relevant purpose.
09 Cookies & Analytics
We use cookies and similar technologies to operate the website, understand usage, improve performance, and support marketing measurement.
- Essential cookies: required for basic website functionality
- Preference cookies: remember user settings where applicable
- Analytics cookies: measure visits, interactions, page performance, user behaviour
- Marketing pixels: may be used to understand campaign performance and improve relevance
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
10 International Data Transfers
Because we use cloud-based tools, communication platforms, hosting services, and analytics providers, your information may be processed or stored outside the United Arab Emirates. Where this occurs, we use reputable providers with reasonable safeguards for data protection.
11 Data Retention
We retain personal information only as long as reasonably necessary for the purpose it was collected, including service delivery, revisions, support, legal compliance, accounting, audit, dispute resolution, and operational records.
- Active projects: retained during service delivery and the agreed revision period
- Client records: retained as needed for support, audit, accounting, and legal purposes
- Marketing contacts: retained until you unsubscribe, opt out, or request deletion
- Website analytics: retained per the policies of the analytics platforms used
You may request deletion of your personal information at any time, subject to legal, accounting, contractual, or operational retention requirements.
12 Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
- Access controls and limited internal access
- Secure storage and controlled file-sharing practices
- Internal confidentiality expectations for team members and service providers
- Operational procedures to reduce unnecessary exposure of client documents
No website, email system, cloud platform, or online transmission can be guaranteed completely secure. Please avoid sharing unnecessary sensitive information through unsecured channels.
D. Your Rights & Choices
13 Your Privacy Rights
Subject to applicable UAE data protection requirements and relevant legal limitations, you have the following rights over your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Update or correct inaccurate or incomplete information.
Right to Deletion
Request erasure of your personal information where applicable.
Right to Object
Object to or restrict certain types of processing.
Right to Portability
Request a copy of your data in a usable format where feasible.
Right to Withdraw
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the channels at the bottom of this page. For security, we may request identity verification before processing certain requests.
14 Marketing Preferences
If you receive promotional messages from us, you can opt out at any time by replying "STOP" on WhatsApp or using any unsubscribe option in the message.
Even after opting out of promotional communication, we may still send necessary service-related messages such as payment confirmations, delivery updates, revision communications, and support responses.
15 Children & Minors
Our website and services are not intended for children. We do not knowingly collect personal information from children without appropriate consent. If you believe a minor has provided personal information to us, please contact us and we will take reasonable steps to review and remove the information where appropriate.
E. External Links & Updates
16 Third-Party Links & Platforms
Our website or communications may include links to third-party websites, payment providers, social media platforms, file-sharing tools, or external services. We are not responsible for the privacy practices, policies, security, or content of third-party platforms. We recommend reviewing their privacy policies before sharing information with them.
17 Updates to This Privacy Policy
We may update this Privacy Policy to reflect legal, operational, service, technology, or business changes. The "Effective / Last Updated" date at the top of the page indicates the most recent revision. Continued use of our website or services after an updated policy is published constitutes acknowledgement of the revised Privacy Policy.
Have a Privacy Question?
Reach our team directly to exercise any of your rights, request data access or deletion, or ask about how we handle specific information. Replies within 15 minutes during working hours, Dubai time.
Replies within 15 minutes during working hours (Dubai time)